I have taken my car to A to Z three times since December of 2011: once for a major transmission overhaul, once for a 100,000 mile servicing, and once for brake service. All three services were performed at or below the estimated prices. They promptly phoned me regarding any unexpected issues which were discovered during servicing, and provided me with clear and reasonable options for dealing with them. For example, in the case of the transmission service my car required, I had already taken it to the dealer as well as another independent transmission shop for diagnosis. Both claimed it would cost more than $1700 to repair the transmission. I told this to the guys at A to Z and they said they would look at it and let me know. About a half hour later, they told me that they had successfully diagnosed the problem as a computer issue, not a mechanical one, and that it would only cost about $350 to fix the problem. A to Z performed all three services within the time frame promised. My car has performed flawlessly following each one. I have owned six cars in fifty years. I attribute this to having had them all serviced by honest, informed and experienced technicians. I have had my share of disappointing experiences, but the majority of those occurred when traveling out of the area and time and available resources were limited. I chose to go to A to Z because I obtained first hand recommendations from former customers as well as from other automotive service providers. I am completely satisfied with A to Z and highly recommend them.